This is for administrators at Sunet TCS members for the 2025- "HARICA generation" of the Sunet TCS service.

THIS IS WORK IN PROGRESS. PLEASE DO NOT REGISTER / SEND EMAILS BEFORE WE INFORM YOU ON SUNET-TCS-MEMBERS AND SUNET FORUM TCS.

URL

The HARICA Certificate Manager is located at https://cm.harica.gr 

Getting Help

Join the TCS network at SUNET Forum

Consider joining the TCS network at https://forum.sunet.se/s/tcs/ to get information and to be able to discuss the service with Sunet TCS and other users. Important news will also be shared, as before, using the SUNET-TCS-MEMBERS mailing list (where one function address per organization is present since your organization joined the service), but information about minor issues may be shared here, as well as tentative information before we know enough to raise it to the SUNET-TCS-MEMBERS level.

Help from SUNET TCS

Email tcs@sunet.se after making sure that this document does not contain the answer to your question or a solution to your problem. Do not email Kent's personal email address.

Help from HARICA support

2025-01-10: For the time being, contact HARICA support only on instructions from Sunet TCS. We will provide you with the email address when doing so.

GEANT / HARICA Documentation

Look at https://wiki.geant.org/display/TCSNT/TCS+2025+FAQ but keep in mind that parts of that documentation is for NREN administrators (called Enterprise Manager in HARICA CM) and not for organisation administrators (called Enterprise Admin in HARICA CA).

Differences from the Sectigo generation 2020-2024

New vendor, new web interface

The HARICA Certificate Manager of course looks different from the Sectigo Certificate Manager. We are all using the same URL for HARICA CM (not a specific Sunet URL).

The container for your organization is now called Enterprise

The containter that keeps your organization details together with the set of domains and certificates that belong to you is now called Enterprise in HARICA CM, instead of Organization (as in Sectigo CM) or Division (as earlier at DigiCert).

You who are administrators at this level are now called Enterprise Admin (approximately the same role as RAO in the Sectigo CM).s you

No Departments

There is no direct replacement for the Department level that existed below Organization in the Sectigo CM, and as such there is no role corresponding to DRAO.

2025-01-10: There may be ways to implement this in the future. Please do not attempt do recreate this using Subunits or other things you find in the interface unless instructed by Sunet TCS.

Users who are not administrators are available again

The HARICA CM allows people to create users that will be matched to you organization via domain matching on the email address. Such users start out without any privileges in the system (cannot approve certificates, cannot add domains etc) but they can request certificates. This resembles the model we had with DigiCert (for Sectigo, there were only admin users of various levels).

You cannot approve your own requests

A user cannot approve their own requests, regardless of privileges in the system. You need to have one user request a certificate and another user approve it.

Different certificate offerings

From the start of the service your can get this before your Organization Validation is completed:

• Server certificate DV
• S/MIME certificate email-only

When Organization Validation is completed you can also get:

• Server certificate OV
• S/MIME certificate IV + OV (contains personal information and organization information)

Server certificate EV is not part of the contract.

2025-01-10: Server certificates and authentication certificates for grid use will become available later

2025-01-10: Other certificate types such as code-signing should become available later for a per-certificate fee

Less flexible notifications

You cannot tune notifications as you could for Sectigo. From start, a single function email address per enterprise will get all notifications for new requests, expiring validations etc.

Getting access to the system

Members of the "Sectigo generation" 2020-2024 service

To get access to the new system, first:

• Have the person who will become the first Enterprise Admin for your organization to go https://cm.harica.gr and sign up to create a user. That person should be one who has been a RAO in the Sectigo CM and you should use the same email address as before if at all possible. The email address should belong to your main domain. 2025-10-01: The name fields do not accept characters like "åäö" or "-". Do your best without this until we get this fixed.
• This user must also enable two-factor authentication (TOTP) using the profile page (available from the menu in the top right corner where your name is displayed, then under Two-Factor Authentication (2FA).

Then email tcs@sunet.se with a subject line like "TCS2025: organization name" and tell us:

• Organization name (official, the value you will get in the O attribute of the certificate)
• Locality (the value you will get in the L attribute of the certificate)
• Your main domain (you will be able to add additional domains later)
• Organization number ("organisationsnummer")
• A function email alias suitable for receiving notifications from HARICA (such as pending requests, expiring validations etc). 2025-10-01: This is mandatory for now. Later, you will be able to choose to instead have these emails sent to all Enterprise Admins
• Email for the first Enterprise Admin of your organization, as created above.

When we receive and handle the requests, we will create your Enterprise (the HARICA term for the container for your organization and its domains, certificates etc) in the system and make the indicated user the first Enterprise Manager for you.

New members

Contact tcs@sunet.se about membership in the service. Do not send any paper documents before that and do not register in the HARICA CM system.

Domains

Validating domains

To validate the first domain added when your enterprise was created or any additional domains added later, go to Enterprise → Admin and select your enterprise line. In the new pane, select Domains. You will now be able to use the Validate Domain button to initiate Domain Control Validation (DCV).

You can select email or DNS methods. For email, you can choose one of five standard addresses to receive the challenge email. For DNS, you get information in an email on how to add a TXT entry in DNS for your domain. In the field for "Email of user that will validate the Enterprise" you enter the email of yourself or any other user registered in HARICA CM that will complete the validation. Then follow the instructions in the email you get to complete validation.

Domains that have not been validated yet have a validity date in the past (the day before the domain was added).

Adding additional domains

To be able to used additional domains you need to add them first, and then validate as above. To add, go to Enterprise → Admin and select your enterprise in the list. In the pane that appears, click your enterprise in the new list too. At the enterprise information page you get to, use the globe icon at the top right corner to get to the Add Domain page.

Download the sample CSV file and edit it to add one or more domains instead of the HARICA example names. Upload the edited file and accept it. The domains will not show up at once (there is a manual check by HARICA before they are accepted). When the domains have been added you can validate them as per above.

2025-01-10: The CSV parser requires the first line to contain the text Domain without quotes around it. If your spreadsheet program adds quotes, you may have to removed them. In other words, the expected file format is a test file with Domain on the first line and then one or more domain names on the subsequent lines.

Deleting domains

Contact tcs@sunet.se if this is needed.

Organization Validation

For you to be able to issue server certificates of the OV type, or S/MIME IV+OV, the organization validation needs to be completed. That can be done by Sunet TCS or by you.

2025-01-10: We ask you to wait with this. You can still issue server certificates DV and email-only S/MIME-certificates. If you need OV, contact tcs@sunet.se. We will provide further instructions here when we and HARICA are ready for everybody to be organization validated.

Administrators

2025-01-10: This section will be added soon.

Requesting certificates

Server certificates

2025-01-10: This section will be added soon.

S/MIME certificates

2025-01-10: This section will be added soon. Most of you will like to wait until self-service with federated login is in place.

ACME

2025-01-10: ACME via HARICA is not at this moment on par with what was offered by Sectigo, but improvements are on the roadmap. We will update this section when it is in place. We recommend using Let's Encrypt for ACME as of now.

API access

2025-01-10: There are APIs available. We will update this section with links to relevant documentation when we have it.

SAML configuration

2025-01-10: This section will be added. There is some information already at https://wiki.geant.org/display/TCSNT/TCS+2025+FAQ