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1. DOCUMENT INFORMATION

This document complies with RFC 2350.

1.1. Date of Last Update
This is version 1.23.1 3 as of May 824, 20182024.

1.2. Distribution List for Notifications
This profile is kept up-to-date in the location specified in section 1.3.
E-mail notification of updates are sent to SUNET CERT management and investigators.
Please send any questions about updates to the SUNET CERT team e-mail address: cert@cert.sunet.se.

1.3. Locations where this Document May Be Found
The current version of this profile is always available at https://www.sunet.se/sunet-cert-rfc-2350-profile/

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2. CONTACT INFORMATION

2.1. Name of the Team
Full name: SUNET CERT Computer Emergency Response Team.
Short name: SUNET CERT

2.2. Addresses
2.2.1 Mail address
SUNET CERT
c/o SUNETSunet/NUNOC
Tulegatan 11, 3tr
S-113 53 Stockholm, Sweden

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2.4. Telephone Number
SUNET CERT telephone number: +46 8 20 78 60

2.5. Facsimile Number
SUNET CERT facsimile number: +46 8 20 78 662.6. Other Telecommunication
Not applicable.

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and send it to cert@cert.sunet.se.
Please sign messages using a key that is verifiable using the public keyservers. Because all SUNET CERT investigators can read mail encrypted with the cert@cert.sunet.se key, individuals can use it if they cannot find a key for a specific SUNET CERT team member.

We also have an offline key that is normally used only to certify other keys, but can also be used for extra sensitive material. Since it is an offline key, communication using this key will be much slower. You can find the Offline Key here with:

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2.9. Team Members
No public information is provided about SUNET CERT team members.

2.10. Other Information
Further information about the SUNET CERT can be found at http://www.sunet.se/cert.
SUNET CERT is listed by the Trusted Introducer (TI) for CERTs in Europe and has been registred registered as ”TI Accredidited Accredited CERT” since 14 May 2002; see https://www.trusted-introducer.org/teams/sunet-cert.html for details. SUNET CERT is a member of Forum for Incident Response and Security Teams (FIRST); see http://www.first.org/members/teams/sunet-cert for details.

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SUNET CERT’s hours of operation are generally restricted to regular business hours, or 08:00 to 17:00 Monday to Friday except public holidays.
If the emergency phone at SUNET is occupied, calls are automatically redirected to a 247 telephone answering service.

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3. CHARTER

3.1. Mission Statement

The SUNET CERT mission is to coordinate and inform about IT-security related issues for all SUNET’s SUNET's customers.
It’s SUNET CERT also establishes and maintain networks with other CSIRT:s in Sweden and abroad and participate in national and international organizations for CERT cooperation. It's also the mission for SUNET CERT to monitor that all organisations are acting in compliance with the SUNET IT-security policy.

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3.4. Authority
SUNET CERT operates under the auspices of the SUNET members and the supervision of the SUNET management.
Should circumstances warrant it, the SUNET CERT will appeal to the NORDUNET SUNET NOC excert its authority.

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4. POLICIES

4.1. Types of Incidents and Level of Support
All incidents are considered normal priorityIncidents are classified as Critical (response time 8 hours), Major (response time next business day, Minor (response time 3 business day) or Low (response time  5 business day).

4.2. Co-operation, Interaction, and Disclosure of Information
All incoming information is handled confidentially by SUNET CERT and in accordance with Swedish Law.
When reporting an incident of sensitive nature, please state so explicitly by using an appropriate label in the Subject field (for example, SENSITIVE, EMERGENCY, etc.) and if possible, use encryption as well.
SUNET CERT supports the Information Sharing Traffic Light Protocol (ISTLP; see https://www.trusted-introducer.org/links/ISTLP-v1.1-approved.pdf); information that arrives with the tags WHITE, GREEN, AMBER, or RED will be handled appropriately.

4.3. Communication and Authentication
See section 2.8; usage of PGP in all cases where sensitive information is involved is highly recommended.

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5. SERVICES

5.1. Incident Response (Triage, Coordination, and Resolution)
SUNET CERT can assist system administrators in handling the technical and organizational aspects of computer security incidents.offers the services:

• IT security incident analysis (triage, information collection and coordination.)
• Vulnerability detection and scanning.
• Awareness building through reach out, workshops and community gatherings.
• Crisis exercises

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6. INCIDENT REPORTING FORMS

Not available; please report using e-mail. When reporting an incident of sensitive nature use encrypted e-mail.

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7. DISCLAIMERS

None.

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Revision

1.3.3 2024-05-24 Updated 3.4 /MT

1.3.2 2024-05-20 Revision and spelling /DH

1.3.1 2024-04-26 Updated: 2.11 and 4.1 /MT

1.3.0 2023-05-08: Deletede facsimile number. 3.1 Mission updated.  5.1 Services updated. /MT