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On the other hand, if you are currently using CAA records in DNS to specify allowed Certificate Authorities for a domain, you need to make sure there is a CAA record allowing harica.gr in addition to the ones you already have.

Note: before issuing a certificate, HARICA has to verify that a correct CAA record or no CAA record at all) is in place for all names up to your base domain. For example, if you include the name ad.internal.example.org in the certificate, you must correctly answer for ad.internal.example.org, internal.example.org and example.org. If a request for any of the names result in no answer at all when queried from the outside (for example due to firewalling), or an error like SERVFAIL, the certificate will not be issued.

Validating domains

To validate the first domain added when your enterprise was created or any additional domains added later, go to Enterprise → Admin and select your enterprise line. In the new pane, select Domains. You will now be able to use the Validate Domain button to initiate Domain Control Validation (DCV).

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The certificate requester will get an email about the certificate and can download it (see above).

Potential reasons for delays after approving

• Problems with DNS queries when HARICA is checking for CAA records. See the note about this under Add CAA record in DNS for the domain if needed above.

S/MIME certificates

2025-01-13: This section will be added soon. Most of you will like to wait until self-service with federated login is in place.

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