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Email tcs@sunet.se after making sure that this document does not contain the answer to your question or a solution to your problem. Do not email Kent's personal email address.

If your question is about a concrete problem, please make sure that you include sufficient information that can be used for troubleshooting, for example:

• What user in the system did what?
• What certificate request is this about (or what domain, or what user, or...)?
• What did you expect to happen?
• What happened instead?
• What messages did you get?

Help from HARICA support

2025-01-10: For the time being, contact HARICA support only on instructions from Sunet TCS. We will provide you with the email address when doing so.

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