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1. DOCUMENT INFORMATION

This document complies with RFC 2350.

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1.3. Locations where this Document May Be Found
The current version of this profile is always available at https://www.sunet.se/sunet-cert-rfc-2350-profile/

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2. CONTACT INFORMATION

2.1. Name of the Team
Full name: SUNET CERT Computer Emergency Response Team.
Short name: SUNET CERT

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SUNET CERT’s hours of operation are generally restricted to regular business hours, or 08:00 to 17:00 Monday to Friday except public holidays.

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3. CHARTER

3.1. Mission Statement
The SUNET CERT mission is to coordinate and inform about IT-security related issues for all SUNET’s customers.
It’s also the mission for SUNET CERT to monitor that all organisations are acting in compliance with the SUNET IT-security policy.

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3.4. Authority
SUNET CERT operates under the auspices of the SUNET members and the supervision of the SUNET management.
Should circumstances warrant it, the SUNET CERT will appeal to the NORDUNET NOC excert its authority.

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4. POLICIES

4.1. Types of Incidents and Level of Support
All incidents are considered normal priority.

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4.3. Communication and Authentication
See section 2.8; usage of PGP in all cases where sensitive information is involved is highly recommended.

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5. SERVICES

5.1. Incident Response (Triage, Coordination, and Resolution)
SUNET CERT can assist system administrators in handling the technical and organizational aspects of computer security incidents.

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6. INCIDENT REPORTING FORMS

Not available; please report using e-mail. When reporting an incident of sensitive nature use encrypted e-mail.

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7. DISCLAIMERS

None.